COURT UPDATES
National Crime Search is firmly dedicated to providing you with the most up to date court closings and restrictions. Due to the interruptive complications of COVID-19, we have created several strategic contingencies to compensate for
such turbulent times. The rapid rate of changes and delays do inhibit our operations, as this is an industry-wide issue. To contend with the ongoing changes, NCS will actively update/monitor this page. Please note, that while we are
exceptionally confident in our ability to offer you fast, precise information, our pandemic circumstances may impede the process. Periodic inclement weather and flooding can also cause courts to close. While our exemplary swiftness and
accuracy is not guaranteed currently, our diligence always is. We will continue to proudly serve you and maintain our reputation of excellence in quality service. Thank you for your patience during these difficulties.
| County | State | Last Updated | Closure Status | Notes |
|---|---|---|---|---|
| Sacramento | CA | 10/31/2024 | Delayed | Researchers are now being limited to pulling 5 case files per day. Please expect TAT increases due to the limitations at the court. Please expect delays. |
| San Joaquin | CA | 11/1/2024 | Delayed | On 11/1/24, San Joaquin County Superior Court was impacted by a ‘cybersecurity incident’. Currently the online index for San Joaquin is down and inaccessible. The onsite public access terminals are also experiencing an outage. Cout Clerks cannot provide an ETA on when the system will be restored and functioning normally. Please expect extended delays on all San Joaquin orders while the in-court system and online index outage persists. |
| Bibb | GA | 5/14/2024 | Delayed | Superior and State Court indexes are offline out of an abundance of caution due to a potential cyber-attack. The court is actively adding additional security measures and is investigating the potential breach. While the court confirmed that they are working to resolve the issue as soon as possible there is no ETA at this time. Please expect delays. |
| Cobb | GA | 7/30/2024 | Delayed | The Superior and State Courts are experiencing an internet outage, resulting in the public access terminal being down. There is currently no estimated time or timeline for when access will be restored. Please anticipate delays. |
| Dougherty | GA | 10/24/2024 | Delayed | The Superior and State Courts are experiencing a server outage, which has caused the public access terminal to be down. There is currently no estimated time or timeline for when access will be restored. Please anticipate delays. |
| Muscogee | GA | 3/26/2024 | Delayed | Currently working with court clerks as we experience connectivity issues. Please expect delays while we complete searches via conventional methods. |
| Cook | IL | 10/24/2024 | Delayed | The public access terminal is currently unavailable due to a server outage, and there is no estimated time for restoration. This issue is also affecting clerks, preventing us from processing searches at this time. Please expect delays. |
| Berrien | MI | 04/2/2024 | Delayed | 08/09/2024, While the trial court continues its transition to a new system, Berrien County public access remains unavailable. The court is unable to provide a solid ETA for restoration. Berrien County Trial Court is undergoing a transition period as they switch to a new computer system. During this time, access and the ability to conduct record checks will be suspended for 2-3 weeks. |
| Kent | MI | 10/30/2024 | Delayed | As of 10/30, the online primary index has been restored and orders are being completed as expected. Please continue to anticipate minor delays as we complete orders oldest to newest. |
| Ottawa | MI | 08/22/2024 | Delayed | Please note at this time that all orders in Ottawa, MI are currently requiring clerk assistance due to limited information available on the primary index. Clerks are only allowing 5 names per day to be submitted for review. Due to this limitation, please expect extended turnaround time of up to 4 weeks for any Ottawa, MI search requests. |
| DeSoto & Tunica | MS | 09/17/2024 | Delayed | Daily court proceedings are leading to delays with the clerks. Please anticipate delays during this time. |
| All Counties | NH | 09/17/2024 | Delayed | The public access terminal is currently down for unknown reasons, and there is no estimated time for restoration. Please expect delays while we complete searches via conventional methods. |
| Clark | NV | 10/01/2024 | Delayed | The public access terminal is experiencing intermittent degradation and slowness, and there is no estimated time for repair. Please anticipate delays. |
| Lucas | OH | 10/10/2024 | Delayed | The Lucas, OH Common Pleas Court is currently modifying its public access terminals, resulting in integration errors on our end. Our automation systems are being actively adjusted to align with these changes. Please anticipate delays as we temporarily conduct searches using traditional methods. |
| Lake | OH | 09/24/2024 | Delayed | The Lake, OH Common Pleas Court is modifying its public access terminals by including a captcha, resulting in integration errors on our end. Our automation systems are being actively adjusted to align with these changes. Please anticipate delays as we temporarily conduct searches using traditional methods. |
| Midland | TX | 9/10/2024 | Delayed | The Court is in the process of transitioning to a new case management system, which has temporarily halted our ability to process searches. The transition started on 9/9, and the new system is expected to be live in two weeks. We are working closely with the court to gather more updates. Please expect delays during this period. |
| Smith | TX | 10/1/2024 | Delayed | The public access terminal is currently down for unknown reasons, with no estimated time for restoration. As a result, we are unable to process searches at this time. Please anticipate delays. |
| State Wide | Washington | 11/5/2024 | Delayed | As of 11/4/24, the primary online index (JIS) is down with no current timeline on when access will be restored. Please expect delays on WA orders while the outage persists. |
| Multiple Counties | MI | 04/11/2023 | Delayed | Due to Michigan’s clean slate law that went into effect on 4/11/2023, multiple counties are experiencing delays and have reporting limitations. For more information, please click here. |